Terms of use
Effective Date: 16 August 2024
Welcome to KSTQB (“we,” “us,” or “our”). These Terms of Use (“Terms”) govern your access to and use of our website (the “Site”), and any services, products, and content provided by KSTQB, including but not limited to the purchase and use of online exams (collectively, the “Services”). By accessing or using our Site and Services, you agree to be bound by these Terms. If you do not agree with these Terms, you should not access or use our Site or Services.
1. Eligibility
By using our Services, you represent that you are at least 18 years old or the age of majority in your jurisdiction, whichever is higher. You are responsible for ensuring that your use of the Site and Services complies with all applicable laws and regulations.
2. Account Registration
To purchase and access our online exams, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer or device. You agree to accept responsibility for all activities that occur under your account.
3. Use of the Services
You agree to use the Services only for lawful purposes. You may not use the Services:
In any way that violates any applicable local, national, or international law or regulation.
To impersonate or attempt to impersonate KSTQB, a KSTQB employee, another user, or any other person or entity.
To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Services, or which, as determined by us, may harm KSTQB or users of the Services.
4. Purchase and Payment Terms
When purchasing an online exam, you agree to pay the fees associated with that exam. All payments are processed through third-party payment processors, and you agree to comply with their terms and conditions. We reserve the right to change our fees at any time. However, any changes will not affect the fees for exams that you have already purchased.
5. Intellectual Property
All content on the Site, including but not limited to text, graphics, logos, images, audio clips, video clips, data compilations, and software, is the property of KSTQB or its content suppliers and is protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Site without the prior written consent of KSTQB.
6. License to Use the Services
Subject to your compliance with these Terms, KSTQB grants you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the Services for your personal, non-commercial use. This license does not permit you to resell any part of the Services, including online exams, or to use the Services for any unlawful purpose.
7. Termination
We may terminate or suspend your access to all or part of the Services without notice if you breach these Terms or engage in any conduct that we, in our sole discretion, believe is in violation of any applicable law or is harmful to us or third parties. Upon termination, your right to use the Services will immediately cease.
8. Refund Policy
All sales of online exams are final. Due to the nature of our products, we do not offer refunds beyond the booking cancellation date specified for each exam. However, if you experience any issues accessing or using the exam, please contact our customer support team at info@kstqb.org.
9. Disclaimer of Warranties
The Services are provided on an "as is" and "as available" basis. KSTQB makes no representations or warranties of any kind, express or implied, as to the operation of the Services or the information, content, materials, or products included on the Site. You expressly agree that your use of the Services is at your sole risk.
10. Limitation of Liability
To the fullest extent permitted by applicable law, KSTQB will not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, lost profits, data loss, or other intangible losses, resulting from your access to or use of, or inability to access or use, the Services.
11. Indemnification
You agree to defend, indemnify, and hold harmless KSTQB and its affiliates,
directors, officers, employees, agents, partners, and licensors from and against any and all claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with:
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Your access to or use of the Services.
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Your violation of these Terms.
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Your violation of any rights of a third party, including but not limited to intellectual property rights.
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Your violation of any applicable laws or regulations.
12. Changes to the Terms
We reserve the right to modify or update these Terms at any time in our sole discretion. Any changes will be effective immediately upon posting on the Site. Your continued use of the Services following the posting of revised Terms means that you accept and agree to the changes. We encourage you to review these Terms periodically for any updates or changes.
13. Governing Law and Dispute Resolution
These Terms and your use of the Services shall be governed by and construed in accordance with the laws of the Republic of Korea, without regard to its conflict of law principles. Any disputes arising out of or relating to these Terms or the Services will be resolved exclusively in the courts located in the Republic of Korea, and you consent to the personal jurisdiction of such courts.
14. International Use
We make no representations that the Services are appropriate or available for use in locations outside the Republic of Korea. If you access or use the Services from other jurisdictions, you do so at your own risk and are responsible for compliance with local laws.
15. Severability
If any provision of these Terms is held to be invalid or unenforceable, such provision will be struck and the remaining provisions will remain in full force and effect.
16. Entire Agreement
These Terms constitute the entire agreement between you and KSTQB regarding your use of the Services and supersede all prior agreements or understandings, whether written or oral, relating to such subject matter.
17. Cookies and Tracking Technologies
17.1 What Are Cookies
Our Site uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files that are stored on your device when you visit our website. These files contain information that can be read by our web servers.
17.2 Types of Cookies
We use the following categories of cookies:
- Essential Cookies: These are strictly necessary for the website to function properly and cannot be switched off.
- Performance Cookies: These help us understand how visitors interact with our website by collecting and reporting information anonymously.
- Functional Cookies: These enable enhanced functionality and personalization.
- Targeting/Advertising Cookies: These may be set through our site by our advertising partners to build a profile of your interests.
17.3 Cookie Management
When you first visit our Site, you will be presented with a cookie consent banner. You have the right to:
- Accept all cookies
- Reject non-essential cookies
- Modify your preferences through our cookie settings panel
You can also manage cookies through your browser settings at any time.
17.4 Data Collection and Use
Through cookies, we may collect:
- Technical information about your device and browser
- Usage patterns and preferences
- IP address and location data
This information is used in accordance with our Privacy Policy.
17.5 Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We do not control these third-party cookies and recommend reviewing the privacy policies of these third parties.
17.6 Cookie Duration
Cookies on our site may be session cookies (temporary) or persistent cookies (remain on your device for a set period).
17.7 Legal Basis for Processing
We process cookie data based on:
- Your consent (for non-essential cookies)
- Our legitimate interests (for essential cookies necessary for site functionality)
- Contractual necessity (where cookies are required to provide requested services)
17.8 Your Rights
You have the right to:
- Withdraw your cookie consent at any time
- Request information about the cookies we store
- Request deletion of your cookie data
18. Contact Information
If you have any questions about these Terms or the Services, please contact us at:
KSTQB
115, Jayanggangbyeon-gil, Gwangjin-gu, Seoul, Republic of Korea
email: info@kstqb.org
WhatsApp:

